Temperature Recommended Shipping
 70 Degrees or Higher Cold Pack Shipping
69 Degrees or Lower Regular Shipping



Processing Times
All orders placed are processed for shipping within 1-2 business days of the initial order.   You will receive an email with confirmation and tracking for your shipment.
Prepare to receive your chocolate
Please plan for someone to receive your chocolate at the shipping address you provided on your order.   Every order will receive a shipping notification with a tracking number.   We want you to enjoy the chocolate so it's best not to leave it in your mailbox for an extended time.  We are not responsible for damaged or stolen product once the product has been delivered.
If you are unsatisfied in any way with any of our perishable products, please contact our Kanda Customer Experience Team via our contact form and we will work to make your experience a pleasant one.
Large Orders or Gifts
If you have a large order or want to send chocolate as gifts, please contact us directly through our contact form or by calling us during business hours at 1-833-244-7243.